How to place an order?
Placing an order with us is simple and straightforward. Send us the product details you need via email or WhatsApp, and we'll get back to you with a quote within 24 hours.
Order Steps:
What's the MOQ (Minimum Order Quantity)?
We offer flexible minimum order quantities to accommodate customers of all sizes:
How to pay for goods?
We accept multiple payment methods for your convenience:
Contact us: order@easoon.net | WhatsApp: +86-15302003357
What are your payment terms?
Our payment terms are tiered based on order size to provide the most flexibility:
How do you package the goods?
We offer several packaging options to ensure your goods arrive safely:
How long is the delivery time?
We maintain extensive inventory of common specifications and materials, enabling fast turnaround times:
Small Orders (< 200 kg)
Delivery within 5 business days
Medium Orders (200 kg ~ 25,000 kg)
Delivery within 10 ~ 15 business days
What modes of transport are available?
We offer a full range of shipping options to meet your logistics needs and budget:
Best for orders < 100 kg
Mid-size shipments
Large / heavy shipments
European destinations only
How do you guarantee the quality?
Quality is at the core of everything we do at Easoon. We implement a rigorous multi-stage quality control system:
How to solve quality problems?
Customer satisfaction is our top priority. If you encounter any quality issues, we have a clear resolution process:
Contact us immediately: order@easoon.net
Can you provide OEM service?
Yes! We are fully capable of providing OEM (Original Equipment Manufacturer) services for both products and packaging.
Privacy Agreement
Last updated: June 2026 | Effective immediately
1. Information We Collect
- Personal Information — Name, company name, email, phone, shipping address provided via inquiry forms or correspondence.
- Transaction Information — Order history, inquiry records, product preferences, and payment-related data.
- Technical Data — IP address, browser type, device info, pages visited, collected through cookies.
2. How We Use Your Information
- Process and fulfill your orders, inquiries, and requests
- Communicate regarding products, quotes, shipping, and after-sales support
- Improve our website functionality and user experience
- Send promotional materials only when you have explicitly opted in
3. Data Storage & Security
Your data is stored on secure servers with SSL/TLS encryption. We implement administrative, technical, and physical safeguards to protect against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet is 100% secure.
4. Cookies & Tracking
Our website uses cookies to remember preferences, analyze site traffic, and maintain session state. You may disable cookies in your browser; however, some features may not function properly.
5. Third-Party Services
We may employ third-party services to facilitate our business. They have access to information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
6. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, unless a longer period is required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access — Request a copy of your data
- Correction — Have inaccurate data corrected
- Deletion — Request deletion, subject to legal obligations
- Objection — Object to direct marketing processing
8. Changes to This Policy
We may update this policy at any time. Changes will be posted on this page with a revised date. Continued use after modifications constitutes acceptance.
